Data Processing Agreement
Last updated: August 27, 2026
This is the agreement that governs how we process personal data on your behalf when you use SocialHalo. It applies to every customer whose use of the service involves us handling personal data for them, and it forms part of the Terms of Service. You do not need to sign anything separately for it to apply. It is the agreement referred to on our Privacy Policy and Subprocessors pages.
SocialHalo is operated by Frontier Digital Marketing LLC, a California limited liability company, at 1613 Chelsea Rd, Suite 151, San Marino, CA 91108, United States. For questions about this agreement, email elliot@frontierdigitalmarketing.com.
Current status
The full text is with our lawyers and is not published on this page yet. Email the address above and we will send you the version in force, and a counter-signed copy if you need one for your own records.
What the agreement covers
So you know what you are asking for, these are the terms it sets out:
- Your role as controller and ours as processor, and what changes when you are an agency using SocialHalo for your own clients.
- The instructions we process on, and our duty to tell you if one of them looks unlawful.
- The security measures we apply and the confidentiality duty on anyone who can reach your data.
- The subprocessors we use, how you find out about a new one, and how you object to it. The current list is at socialhalo.io/legal/subprocessors and is part of the agreement.
- What we do about a personal data breach, including telling you within 48 hours of finding out, so you have room inside your own 72-hour deadline.
- Export and deletion when the agreement ends, and how long backups take to age out.
- Audits, international transfers out of the UK and EEA, and the service-provider terms US state privacy laws require.